Case Management
ExceptionReferenceModel
objectnmIdstring
Unique identifier for the exception reference
Example:EM.057
exceptionTypestring
Exception Type for the exception reference
Example:Business Exception
messageTypestring
The messageType of the exception.
Example:NIGO
businessProcessstring
The business process in which the exception occurred
Example:New Business
categorystring
The category of the exception
Example:Agent
reasonstring
The reason for the exception
Example:Training Status
detailedReasonstring
Detailed description of the reason for the exception
Example:The agent's anti-money laundering training was not complete at time of sale.
deletedboolean
Indicates whether the exception reference has been deleted
createdAtstring(date-time)
The date and time when the exception reference was created
Example:2024-09-17T10:00:00Z
updatedAtstring(date-time)
The date and time when the exception reference was last updated
Example:2024-09-17T12:00:00Z
Example
ExceptionReferenceModelWithProcessingDetails
objectnmIdstring
Unique identifier for the exception reference
Example:EM.057
exceptionTypestring
Exception Type for the exception reference
Example:Business Exception
messageTypestring
The messageType of the exception.
Example:NIGO
businessProcessstring
The business process in which the exception occurred
Example:New Business
categorystring
The category of the exception
Example:Agent
reasonstring
The reason for the exception
Example:Training Status
processingDetailsarray[object]
List of processing details for the exception reference
Show Child Parameters
deletedboolean
Indicates whether the exception reference has been deleted
createdAtstring(date-time)
The date and time when the exception reference was created
Example:2024-09-17T10:00:00Z
updatedAtstring(date-time)
The date and time when the exception reference was last updated
Example:2024-09-17T12:00:00Z
Example
ExceptionReferenceProcessingDetailModel
objectcarrierstring
The carrier associated with the exception processing detail
Example:SBGC
detailedReasonstring
The detailed reason for the exception
Example:The agent's anti-money laundering training was not complete at time of sale.
processingReasonstring
The processing reason for the exception
Example:AML training incomplete
processingInstructionstring
The processing instruction for the exception
Example:Verify agent training status before proceeding.
processingResolutionstring
The processing resolution for the exception
Example:Agent completed AML training and the case was resumed.
Example
ReferenceResponseModel
objecttypestring
The type of the reference data.
parentKeystring
The key of the parent entity.
keystring
The key of the reference data.
valuestring
The value associated with the reference data.
Example
ReferenceResponseTree
objecttypestring
The type of the reference data node.
keystring
The key of the reference data node.
valuestring
The value associated with the reference data node.
childarray[object]
List of child nodes in the reference data hierarchy.
Show Child Parameters
Example