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Case Management

LinkedTaskRecordModel

object
taskDetailsobject
Show Child Parameters
associatedTaskDetailsobject
Show Child Parameters
linkTypestring

Allowed values:RELATEDCHILD

Example:RELATED

linkedTasksarray[object]

Default:[]

Show Child Parameters
Example

TaskLinkTaskDetailsModel

object
taskIdstring

Example:TA000000000302

taskStatusstring

Example:INPROGRESS

taskTypestring

Example:Suitability

createdAtstring(date-time)

Example:2026-01-09T02:07:40.455Z

updatedAtstring(date-time)

Example:2026-01-09T02:10:12.000Z

Example

TemplateMetadataModel

object

TaskRequest

object
idstring

Example:36be3d51-2246-4158-9feb-a29fe5bd0183

sourcestring

Example:Zinnia.OnBase

taskTypestring

Example:Suitability

statusstring

Example:NEW

scheduledReasonstring

Example:DOCUMENT_MISSING

scheduledDatestring(date-time)
cancellationReasonstring

Example:CASE_CANCELATION

mappedExceptionsarray[string]

Exceptions to be linked the task

Example:EX000000000188

mappedDocumentsarray[object]

Metadata for a document mapped to a specific task in the system.

Show Child Parameters
dataobject

Example:{}

linkedTasksarray[object]

Metadata for a linked tasks to a specific task in the system.

Show Child Parameters
Example

TaskModel

object
idstring

Example:TA000000000033

caseIdstring

Example:CA0000042426

taskTypestring

Example:Suitabilty

taskNamestring

Example:Suitability Review

statusstring

Example:NEW

carrierstring

Example:CarrierName_1

processstring

Example:New Business

assigneestring

Default:

Example:anurag.chaudhary@zinnia.com

queuestring

Default:

Example:ADMIN_QUEUE

prioritystring

Default:

Example:HIGH

slaDuestring

Example:2023-08-12T11:27:19.232Z

createdAtstring

Example:2023-08-08T11:27:19.232Z

updatedAtstring

Example:2023-08-08T11:27:19.232Z

exceptionsarray[string]

Example:[]

schemaobject

Example:{"schema":"http://json-schema.org/draft-04/schema#","type":"object","properties":{"suitabilityStatus":{"type":"string"},"notes":{"type":"array","items":{"type":"object","properties":{"submissionDate":{"type":"string"},"commentCategory":{"type":"string"},"commentSubCategory":{"type":"string"},"commentDetail":{"type":"string"},"comment":{"type":"string"},"description":{"type":"string"},"createdDate":{"type":"string"},"createBy":{"type":"string"},"noteId":{"type":"integer"}},"required":["submissionDate","commentCategory","commentSubCategory","commentDetail","comment","description","createdDate","createBy","noteId"]}}},"required":["suitabilityStatus"]}

dataOne Of
SuitabilityDetailsobject

Example:{}

Show Child Parameters
Example