Case Management
CaseAdditionalDataAttribute
objectA structured additional data attribute attached to a case.
idstring
Example:82a4b943-75bf-4be2-be4b-b900b3ff0b8e
labelstring
Example:PaymentRecordId
valuestring
Example:82a4b943-75bf-4be2-be4b-b900b3ff0b8e
dataTypestring
Example:OBJECT
entityTypestring
Example:NB_PAYMENT_RECORD
sourcestring
Example:ENTITY
Example
TaskDetailById
objectidstring
Example:TA000000000033
caseIdstring
Example:CA0000042426
taskTypestring
Example:Suitabilty
taskNamestring
Example:Suitability Review
statusstring
Example:NEW
carrierstring
Example:CarrierName_1
processstring
Example:New Business
assigneestring
Default:
Example:anurag.chaudhary@zinnia.com
queuestring
Default:
Example:ADMIN_QUEUE
prioritystring
Default:
Example:HIGH
slaDuestring
Example:2023-08-12T11:27:19.232Z
createdAtstring
Example:2023-08-08T11:27:19.232Z
updatedAtstring
Example:2023-08-08T11:27:19.232Z
exceptionsarray[string]
Example:[]
schemaobject
Example:{"schema":"http://json-schema.org/draft-04/schema#","type":"object","properties":{"suitabilityStatus":{"type":"string"},"notes":{"type":"array","items":{"type":"object","properties":{"submissionDate":{"type":"string"},"commentCategory":{"type":"string"},"commentSubCategory":{"type":"string"},"commentDetail":{"type":"string"},"comment":{"type":"string"},"description":{"type":"string"},"createdDate":{"type":"string"},"createBy":{"type":"string"},"noteId":{"type":"integer"}},"required":["submissionDate","commentCategory","commentSubCategory","commentDetail","comment","description","createdDate","createBy","noteId"]}}},"required":["suitabilityStatus"]}
data
One OfSuitabilityDetailsobject
Show Child Parameters
Example
DocumentInstance
objectidstring
Example:12345
documentTypestring
Example:NB Fix
updatedAtstring
Example:09-April-2023
documentUploadDatestring
Example:2024-10-04T13:16:45-05:00
createdAtstring
Example:2024-10-04T13:16:45-05:00
Example
ExceptionInstanceForTask
objectidstring
Example:12324
externalIdstring
External identifier from the source system that raised the exception.
Example:23bfac3e-e082-47ef-8619-97e96b17695d
statusstring
Example:New
categorystring
Example:Agent
reasonstring
Example:Suitability requested
detailedReasonstring
Example:Suitability requested from External client
updatedAtstring
Example:09-April-2023
Example
ExceptionInstance
objectidstring
Unique Identifier for Exception Instance
externalIdstring
External identifier from the source system that raised the exception.
Example:23bfac3e-e082-47ef-8619-97e96b17695d
statusstring
Status of Exception Instance
Allowed values:NEWRESOLVED
exceptionRefIdstring
The exceptionRefId of the exception.
Example:NB.EM.068
messageTypestring
The messageType of the exception.
Example:NIGO
exceptionTypestring
The exceptionType of the exception.
Example:Business Exception
categorystring
Category of Exception
reasonstring
Short description of Exception
detailedReasonstring
Detailed description of Exception
processingReasonstring
Reason captured while the exception was being processed/resolved.
processingResolutionstring
Resolution captured while the exception was being processed/resolved.
updatedAtstring
Last updated timestamp of Exception
taskIdListarray[string]unique-items
List of Task Identifier associated with Exception Instance
mappedTasksarray[string]unique-items
Alias of taskIdList, exposed as a derived property.
additionalDataobject
exceptionAdditionalDataarray[object]
Additional data related to the Exception.
Show Child Parameters
eventRefarray[string]
List of Events associated with Exception Instance
Example