Case Management
MultiFlowStageResponse
objectidstring
Example:requestAck
labelstring
Example:Request Acknowledgement
optionalboolean
stepsarray[object]
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Example
MultiFlowStepResponse
objectidstring
Example:requestAck.withdrawalRequestReceived
labelstring
Example:Request Received
optionalboolean
Example
ActivityFeedCreateRequest
objectRequest body to create a generic activity feed entry for the case identified in the path.
Do not send rootEntityId, rootEntityType, or description; the service derives root metadata and description handling.
carrierstringrequired
Carrier code; must be in the deployment allowlist for activity feed publishing
Example:GILI
entityTypestringrequired
Type of entity in the activity feed
Allowed values:TASKSTAGESTEPCASEEXCEPTIONDOCUMENT
entityIdstringrequired
Identifier of the entity the action applies to (e.g. stage id)
Example:processData
entityLabelstringrequired
Human-readable label for the entity
Example:Process document generation request
entityActionstringrequired
Type of action performed on the entity (includes values used by search filters and generic create flows)
Allowed values:CREATEDSTATUS_CHANGEASSIGNMENTUNASSIGNMENTPRIORITIZEDDEPRIORITIZEDUPDATEDRESETREMOVEDREQUESTED
activityFeedRequestIdstring(uuid)required
Caller-supplied idempotency / correlation key; stored as source.id on the activity feed document
Example:cfba1b0e-b44e-4657-b7fa-2ec2efee8bb7
changedFieldstringrequired
Semantic name of the field or attribute that changed
Example:stageStatus
valueBeforeUpdatestring
Previous value when applicable; omit or null when not meaningful
Example:COMPLETED
valueAfterUpdatestringrequired
Value after the business action
Example:IN_PROGRESS
activityFeedSourceTypestringrequired
Source channel for the feed entry (e.g. API for this endpoint; EVENT for Kafka-originated generic actions)
Example:API
activityFeedPerformedBystringrequired
System or user principal that performed the action (stored on source.performedBy)
Example:Zinnia.UI
eventTimeinteger(int64)required
Epoch milliseconds when the business action occurred
Example:1778675772613
entityProcessingTimeinteger(int64)required
Epoch milliseconds when the system processed the action
Example:1778675800625
parentEntityDetailsarray[object]
Optional parent entity chain. When omitted, the server defaults to [{ entityType: CASE, entityId: <caseId> }].
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additionalAttributesarray[object]
Optional structured add-ons. When present, each element must use FEED_ADDITIONAL_DATA with a non-empty values list.
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Example
ActivityFeedCreateParentEntityDetail
objectentityTypestring
Example:CASE
entityIdstring
Example:CA0000833984
instanceInfoobject
Optional instance scope; null when not applicable
* Additional properties are allowed.
Example
ActivityFeedCreateAdditionalAttributesEntry
objectdataSourcestringrequired
Must be FEED_ADDITIONAL_DATA for this API
Allowed values:FEED_ADDITIONAL_DATA
valuesarray[object]required
>= 1 items
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Example