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Case Management

TaskSearchModel

object
processstring

A list of processes to filter the search results.

carriersarray[string]

The carrier associated with the task.

taskNamestring

Name of the task.

taskTypestring

Task Type

taskDetailsstring

Associated Task Details

statusesarray[string]

A list of task statuses to filter the search results.

queuesarray[string]

A list of queue associated with the task to filter the search results.

assigneePartyIdstring

Assignee Party task filter

caseIdstring
escalatedboolean

Escalated or Not escalated task filter

carrierstring
statusstring
queuestring
taskCreatedOnstring(date-time)

The created date for the task range filter.

identifiersarray[object]

A list of case identifier to search task.

Show Child Parameters
sortBystring

The field by which to sort the search results.

sortDirectionstring

The direction to sort the search results, either ascending (asc) or descending (desc).

offsetstring

The offset for pagination, indicating the starting point for the results.

pageSizestring

The maximum number of results to return.

Example

CaseIdentifierModel

object
keystring
valuestring
Example

CaseStatsSearchResponse

object
countinteger(int32)

Example:120

statsarray[object]
Show Child Parameters
Example

EventDetailInstance

object
idstring

Example:2ad51ecf-9923-437f-a6f0-70968e464cdb

correlationidstring

Example:20230314-M-101161

sourcestring

Example:ONBASE

specversionstring

Example:V1

typestring

Example:AckNBApplicationValidation

carrierstring

Example:CarrierName_1

datacontenttypestring

Example:application/json

timestring(date-time)
datastring

Example:{"businessKey":"20230314-M-101161","contractNum":"573005409","user":"ECMagent","CheckReceived":"Success","receivedDateTime":"2023-03-14T11:06:34.6979232-05:00","CorrelationID":"f3e98d05-1d9e-433f-b315-3b1eb0d03ed3"}

identifierarray[object]
Example

CaseCreateRequest

object
carrierstring

The carrier associated with the case.

Example:CarrierName_1

processstring

The process associated with the case.

Example:New Business

correlationIdstring

The correlationId associated with the case.

Example:f3e98d05-1d9e-433f-b315-3b1eb0d03ed3

processSubTypestring

A subtype of the process for the case.

Example:INCOMING_TRANSFER

identifiersarray[object]

An object representing an identifier and its corresponding value.

Show Child Parameters
Example