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Case Management

TaskAssignmentModel

object

Represents the assignment details of a task, including process, carrier, and status.

idstring

Unique identifier for the task assignment

Example:TA000000000302

caseIdstring

Identifier for the case associated with the task assignment

Example:CA0000005579

processstring

Process associated with the task assignment

Example:BPM.Redemption

carrierstring

Carrier involved in the task assignment

Example:Carrier_1

taskTypestring

Type of the task

Example:Suitability

taskNamestring

Name of the task

Example:Suitability Review

statusstring

Current status of the task

Allowed values:NEWINPROGRESSSCHEDULEDCANCELLEDCOMPLETED

Example:NEW

queuestring

Name of the queue

Example:suitability_review

identifiersarray[object]

A list of identifiers associated with the task.

Example:{"identifier":"documentHandle","value":"18389232"}{"identifier":"caseID","value":"9989283"}{"identifier":"contractNumber","value":"5810000002"}{"identifier":"documentNumber","value":"20240715-MAN-389232"}

Show Child Parameters
createdAtstring(date-time)

Timestamp when the task assignment was created

updatedAtstring(date-time)

Timestamp when the task assignment was last updated

Example

FormMetadataModel

object
formIdstring

Example:67056202d7795c98bf36f5f1

processstring

Example:New Business

carrierstring

Example:Carrier_1

taskTypestring

Example:Suitability

formSchemaobject
Show Child Parameters
uiSchemaobject
Show Child Parameters
schemaContentobject

Additional data related to the task

Example:{}

* Additional properties are allowed.
Example

ExceptionCreateRequest

object
sourcestring

The system that raised the exception.

Example:Zinnia.OnBase

nmIDstring

The nigo message id.

Example:EM.050

Example

ExceptionCreateResponse

object
exceptionIdstring

The unique identifier of the exception.

Example:EX000000000174

caseIdstring

The unique identifier of the case to which this exception is linked.

Example:CA0000006344

sourcestring

The system or entity that raised the exception.

Example:Zinnia.OnBase

nmIDstring

The nigo message id.

Example:EM.050

exceptionTypestring

The exception type of the exception.

Example:Business Exception

categorystring

The category of the exception, selected from a predefined list.

Example:Agent

reasonstring

The specific reason for the exception, chosen from a predefined list.

Example:Appointment Status

detailReasonstring

The detailed reason for the exception.

Example:The agent lacks an appointment in the state where product was sold.s

exceptionStatusstring

The current status of the exception.

Allowed values:NEWUNRESOLVEDRESOLVEDOVERRIDDEN

Example:NEW

exceptionAdditionalDataarray[object]

Additional data related to the Exception.

Show Child Parameters
createdBystring

The user or system that created the exception.

Example:anurag.chaudhary@se2.com

updatedBystring

The user or system that last updated the exception.

Example:anurag.chaudhary@se2.com

createdAtstring(date-time)

The timestamp when the exception was created, in ISO 8601 format.

updatedAtstring(date-time)

The timestamp when the exception was last updated, in ISO 8601 format.

Example

ExceptionPatchRequest

object
sourcestring

The system that raised the exception.

Example:Zinnia.OnBase

exceptionStatusstring

The current status of the exception.

Example:NEW

Example