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Case Management

TaskDetailById

object
idstring

Example:TA000000000033

caseIdstring

Example:CA0000042426

taskTypestring

Example:Suitabilty

taskNamestring

Example:Suitability Review

statusstring

Example:NEW

carrierstring

Example:CarrierName_1

processstring

Example:New Business

assigneestring

Default:

Example:anurag.chaudhary@zinnia.com

queuestring

Default:

Example:ADMIN_QUEUE

prioritystring

Default:

Example:HIGH

slaDuestring

Example:2023-08-12T11:27:19.232Z

createdAtstring

Example:2023-08-08T11:27:19.232Z

updatedAtstring

Example:2023-08-08T11:27:19.232Z

exceptionsarray[string]

Example:[]

schemaobject

Example:{"schema":"http://json-schema.org/draft-04/schema#","type":"object","properties":{"suitabilityStatus":{"type":"string"},"notes":{"type":"array","items":{"type":"object","properties":{"submissionDate":{"type":"string"},"commentCategory":{"type":"string"},"commentSubCategory":{"type":"string"},"commentDetail":{"type":"string"},"comment":{"type":"string"},"description":{"type":"string"},"createdDate":{"type":"string"},"createBy":{"type":"string"},"noteId":{"type":"integer"}},"required":["submissionDate","commentCategory","commentSubCategory","commentDetail","comment","description","createdDate","createBy","noteId"]}}},"required":["suitabilityStatus"]}

dataOne Of
SuitabilityDetailsobject
Show Child Parameters
Example

DocumentInstance

object
idstring

Example:12345

namestring

Example:Identity_Document.pdf

documentNumberstring

Example:119299808

sourcestring

Example:onbase

urlstring

Example:http://dev.onbase.com/document/12345

updatedAtstring

Example:09-April-2023

fileTypestring

Example:NB Fix

documentUploadDatestring

Example:2024-10-04T13:16:45-05:00

additionalDataobject
eventRefarray[string]

Example:15ea7582-262f-4dfe-8a60-1e8b8e763fd4

Example

ExceptionInstanceForTask

object
idstring

Example:12324

statusstring

Example:New

categorystring

Example:Agent

reasonstring

Example:Suitability requested

detailedReasonstring

Example:Suitability requested from External client

updatedAtstring

Example:09-April-2023

Example

ExceptionInstance

object
idstring

Unique Identifier for Exception Instance

statusstring

Status of Exception Instance

Allowed values:NEWRESOLVED

exceptionRefIdstring

The exceptionRefId of the exception.

Example:NB.EM.068

exceptionTypestring

The exceptionType of the exception.

Example:Business Exception

categorystring

Category of Exception

reasonstring

Short description of Exception

detailedReasonstring

Detailed description of Exception

updatedAtstring

Last updated timestamp of Exception

taskIdListarray[string]unique-items

List of Task Identifier associated with Exception Instance

additionalDataobject
exceptionAdditionalDataarray[object]

Additional data related to the Exception.

Show Child Parameters
eventRefarray[string]

List of Events associated with Exception Instance

Example

NoteInstance

object
idstring

A unique identifier of Note

notestring

The Text content of Note

authorstring

Author of note

internalboolean

Indicates whether the item is internal or not.

createdAtstring

The timestamp of Note been created

updatedAtstring

The timestamp of Note been updated

Example:09-April-2023

descstring

Description of note

additionalDataobject
eventRefarray[string]

List of Events associated with Note Instance

Example