Normalized External Contract Events
Zinnia Event Catalog
A governed event publishing framework for standardized, versioned, and contract-scoped event access.
Objective
Predictable consumption, governed by contract.
The Event Catalog is a centralized and governed source of truth for all externally published events. It helps business, partner, product, and engineering teams understand which events are available, what data they include, and which plans, tiers, or personas are eligible to consume them.
Value
A trusted, scalable foundation for external event consumption.
By making event availability, eligibility, and authorization rules visible and consistently enforceable, the Event Catalog reduces ambiguity and creates a trusted, scalable foundation for external event consumption.
Browse the Catalog
7 current events · 15 upcoming events
Current Events
Upcoming Events
New Business
Policy Update
Reinstatement
case.newbusiness.completed
New business application case has been successfully processed.
New Business · LIFE/ANNUITY
case.newbusiness.exception
An exception occurred during new business application processing.
New Business · LIFE/ANNUITY
nblife.policyissuance.completed
New business life policy issuance has been completed.
source: BPM.NBLife · LIFE
Process Subtypes
case.policyupdate.completed
Policy update transaction has been completed successfully.
12 completion subtypes · LIFE/ANNUITY
case.policyupdate.exception
An exception occurred during policy update processing.
11 exception subtypes · LIFE/ANNUITY
Process Subtypes
Beneficiary Change
Address Change
Owner Change
Email Change
Communication Preference Change
Existing Name Change
Payor Change
Feature Change
Phone Change
Agent Change
Third Party Designee Change
Identification Change
Upcoming Events
Generic, versioned transaction lifecycle events — applicable across all transaction types
New Business
Financial
Non-Financial
Claim
transaction.requestReceived
Triggered when a transaction request is received from an upstream channel, partner, distributor, customer, or internal source.
Upcoming · Lifecycle
transaction.requestInitiated
Triggered when a received request is accepted and transaction processing is initiated.
Upcoming · Lifecycle
transaction.validated
Triggered when business rule validation for the transaction is completed.
Upcoming · Lifecycle
transaction.submitted
Triggered when the transaction is successfully submitted to the system of record.
Upcoming · Lifecycle
transaction.completed
Triggered when the transaction is successfully processed by the system of record.
Upcoming · Lifecycle
Transaction Types
Exception, document, case, and task events may also fire depending on the transaction journey.
transaction.requestReceived
Triggered when a transaction request is received from an upstream channel, partner, distributor, customer, or internal source.
Upcoming · Lifecycle
transaction.requestInitiated
Triggered when a received request is accepted and transaction processing is initiated.
Upcoming · Lifecycle
transaction.validated
Triggered when business rule validation for the transaction is completed.
Upcoming · Lifecycle
transaction.submitted
Triggered when the transaction is successfully submitted to the system of record.
Upcoming · Lifecycle
transaction.completed
Triggered when the transaction is successfully processed by the system of record.
Upcoming · Lifecycle
Transaction Types
Exception, document, case, and task events may also fire depending on the transaction journey.
Interest Credit
Cost of Insurance
Expense Charge
Unit Expense Charge
Lapse Assessment
Systematic Partial Withdrawal
Disbursement
Interest Loan
Systematic Loan Repayment
Loan Anniversary True Up
Paid Up
Account Value Charge
Payment Expiration
Systematic Premium Set Up
Loan Repayment One Time
Systematic Loan Repayment Set Up
Partial Withdrawal One Time
Full Surrender - Exchange - 1035
Systematic Loan Repayment Update
Systematic Program Update
Systematic Partial Withdrawal Setup
Fund Default Allocation Change
Reinstatement - Approved
Systematic Partial Withdrawal Update
transaction.requestReceived
Triggered when a transaction request is received from an upstream channel, partner, distributor, customer, or internal source.
Upcoming · Lifecycle
transaction.requestInitiated
Triggered when a received request is accepted and transaction processing is initiated.
Upcoming · Lifecycle
transaction.validated
Triggered when business rule validation for the transaction is completed.
Upcoming · Lifecycle
transaction.submitted
Triggered when the transaction is successfully submitted to the system of record.
Upcoming · Lifecycle
transaction.completed
Triggered when the transaction is successfully processed by the system of record.
Upcoming · Lifecycle
Transaction Types
Exception, document, case, and task events may also fire depending on the transaction journey.
Anniversary
Endowment
Ownership Change / Joint Owner
Communication Preference Change
Power of Attorney Change
Existing Party Name Change
Third Party Designee Change
Feature Change - Control Business Indicator
Feature Change - Multi Discount Indicator
Feature Change - Non Forfeiture Option
Irrevocable Beneficiary Designation
Uniform Gift to Minor Act (UGMA)
Feature Change - Surplus Distribution
Feature Change - Billing change
Specified person or attorney
Reduced Paid Up and APL
Feature Change - Billing
transaction.requestReceived
Triggered when a transaction request is received from an upstream channel, partner, distributor, customer, or internal source.
Upcoming · Lifecycle
transaction.requestInitiated
Triggered when a received request is accepted and transaction processing is initiated.
Upcoming · Lifecycle
transaction.validated
Triggered when business rule validation for the transaction is completed.
Upcoming · Lifecycle
transaction.submitted
Triggered when the transaction is successfully submitted to the system of record.
Upcoming · Lifecycle
transaction.completed
Triggered when the transaction is successfully processed by the system of record.
Upcoming · Lifecycle
Transaction Types
Exception, document, case, and task events may also fire depending on the transaction journey.