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Event Detail

transaction.caseCreated

Triggered when a case is created to track the requested transaction.

type: transaction.caseCreated

family: Case

LOB: Life, Annuity


Standard Metadata

Common fields across all events.

FieldTypeDescriptionExample
idGUIDUnique identifier for the event123e4567-e89b-12d3-a456-426614174000
carrierStringInsurance carrier codeEVGL
correlationIdGUIDTrace ID across systems223e4567-e89b-12d3-a456-426614174111
sourceStringSource systemZinnia.CaseManagement
typeStringStandard event typecaseCreated
dataContentTypeStringPayload formatapplication/json
specVersionStringEvent spec versionv1
timeISO TimestampEvent occurrence time2024-02-14T03:23:09.496Z

Business Data

Event-specific payload fields.

FieldTypeDescription
idStringCase / admin ID
statusStringLifecycle status of the event subject
createdAtISO DateCreated timestamp
updatedAtISO DateUpdated timestamp
processStringBusiness process / transaction type
processSubTypeStringSub type of the business process
lobStringLine of business
transactionTypeStringHigh-level commercial transaction category
applicationSourceStringChannel that originated the transaction
associatedEntitiesArrayRelated domain entities (policy, case, document)
requestContextObjectAdditional context (product name, distribution, etc.)
caseTypeStringClassification of the case

Identifiers

FieldTypeDescriptionExample
policyNumberStringPolicy numberFXXXXXXX
eAppIDGUIDApplication ID (New Business only)323e4567-e89b-12d3-a456-426614174222
planCodeStringPlan codeEVGLTL0101
zlCaseStringZinnia case IDCAXXXX121214

Enum Values

  • status:
    INPROGRESS
  • caseType:
    Standard Processing
    Expedited
    Manual Review
    Compliance Hold
  • transactionType:
    NEW_BUSINESS
    FINANCIAL
    NON_FINANCIAL
    CLAIM
  • applicationSource:
    Electronic
    Paper
    Portal
    Agent
  • lob:
    Life
    Annuity

Try It

Send a sample transaction.caseCreated event to your own endpoint. Pick a transaction category, edit the payload, then fire a live request and inspect the response.


Built for the Zinnia developer portal. | specVersion: v1 · contentType: application/json