case.policyupdate.completed

Current Event

Policy update transaction has been completed successfully.

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type: case.policyupdate.completed

family: Policy Update

LOB: LIFE/ANNUITY

Standard Metadata

Common fields present on every event.

Field	Type	Description	Example
`id`	GUID	Unique identifier for this event	`aafb7bef-ec20-4141-9453-dddc8732f094`
`correlationid`	GUID	Trace ID linking related events across systems	`829e680a-357b-4eae-a732-339c51b50f26`
`source`	String	System that published the event	`Zinnia.CaseManagement`
`carrier`	String	Insurance carrier code	`EVGL`
`specversion`	String	CloudEvents spec version	`V1`
`type`	String	Event type identifier	`case.policyupdate.completed`
`datacontenttype`	String	Payload format	`application/json`
`time`	ISO Timestamp	Event occurrence time	`2026-01-05T01:58:14.819+00:00`

Business Data

Event-specific payload fields carried in the data object.

Field	Type	Description
`id`	String	Zinnia case ID
`caseStatus`	String	Current status of the case
`createdAt`	ISO Date	Case created timestamp
`updatedAt`	ISO Date	Case last-updated timestamp
`process`	String	Business process category
`processSubType`	String	Specific sub-type within the process
`applicationSource`	String	Channel that originated the transaction
`requestContext.productName`	String	Name of the insurance product
`requestContext.productType`	String	Product type (`LIFE` or `ANNUITY`)
`requestContext.ownerFirstName`	String	Policy owner first name
`requestContext.ownerLastName`	String	Policy owner last name
`associatedEntities`	Array	Related entities — policy URL or exception detail URL

Identifiers

Provided as an array of {identifier, value} objects.

Identifier	Description	Example
`zlCase`	Zinnia case identifier	`CA0000602269`
`policyNumber`	Policy number	`902AB000010`
`planCode`	Plan code	`EVGLIA902`
`partyId`	Party / policyholder identifier (Post Issue)	`GUID`

Enum Values

caseStatus:
COMPLETED
applicationSource:
Electronic
Paper
Email
Portal
Agent

Try It

Send a sample case.policyupdate.completed event to your own endpoint. Edit the payload and switch between variants below, then fire a live request and inspect the response.

Built for the Zinnia developer portal. | specVersion: V1 · contentType: application/json