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Case Management

ExceptionRefDetailsModel

object
idstring

Example:DE.NM.01

categorystring

Example:Form

reasonstring

Example:Redemption Form

detailedReasonstring

Example:Incorrect form provided

exceptionSubRefsarray[object]
Show Child Parameters
Example

ExceptionRefDetailsSearchRequest

object
categoryarray[string]

A list of categories for the search

Example:Form, Agent

carrierstring

The carrier associated with the request

Example:Carrier_1

processstring

The process associated with the request

Example:Withdrawal

Example

ExceptionSubRefModel

object
subNmIdstring

Example:DE.01

carrierstring

Example:Carrier_1

processstring

Example:Withdrawal

subProcessstring

Example:Redemption

subNmIdDetailstring

Example:Incorrect form received

deletedboolean
Example

ExceptionReferenceSearchRequest

object
categoryarray[string]

List of categories to filter the search results

Example:Agent, NB Life Application

Example

QueueRequest

object
idstringrequired

Unique id of the queue instance

Example:REDEMPTION_QUEUE

namestringrequired

Name of the queue instance

Example:Suitability Queue

descriptionstringrequired

Description of the queue instance

Example:Description

taskTypestring

Type of task associated with the queue

Example:Suitability Review

processstring

Process associated with the queue

Example:New Business

carrierstring

Carrier associated with the queue

Example:Carrier_1

datestring(date-time)

Date associated with the queue (default is the current date)

Example:2024-09-17T10:00:00Z

Example