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Case Management

ExceptionListInstance

array
idstring

Unique Identifier for Exception Instance

statusstring

Status of Exception Instance

Allowed values:NEWRESOLVED

exceptionRefIdstring

The exceptionRefId of the exception.

Example:NB.EM.068

exceptionTypestring

The exceptionType of the exception.

Example:Business Exception

categorystring

Category of Exception

reasonstring

Short description of Exception

detailedReasonstring

Detailed description of Exception

updatedAtstring

Last updated timestamp of Exception

taskIdListarray[string]unique-items

List of Task Identifier associated with Exception Instance

additionalDataobject
exceptionAdditionalDataarray[object]

Additional data related to the Exception.

Show Child Parameters
eventRefarray[string]

List of Events associated with Exception Instance

ExceptionListInstanceForTask

array
idstring

Example:12324

statusstring

Example:New

categorystring

Example:Agent

reasonstring

Example:Suitability requested

detailedReasonstring

Example:Suitability requested from External client

updatedAtstring

Example:09-April-2023

DocumentListInstance

array
idstring

Example:12345

namestring

Example:Identity_Document.pdf

documentNumberstring

Example:119299808

sourcestring

Example:onbase

urlstring

Example:http://dev.onbase.com/document/12345

updatedAtstring

Example:09-April-2023

fileTypestring

Example:NB Fix

documentUploadDatestring

Example:2024-10-04T13:16:45-05:00

additionalDataobject
eventRefarray[string]

Example:15ea7582-262f-4dfe-8a60-1e8b8e763fd4

StageListInstance

array
idstring

Unique identifier for the stage instance.

labelstring

Business Friendly label for the stage instance.

stageStatusstring

Current status of the stage instance.

Allowed values:IN_PROGRESSEXCEPTIONCOMPLETEDNOT_STARTED

mappedTasksarray[string]

List of identifiers for tasks mapped to this stage (RESERVED FOR FUTURE SCOPE).

mappedNotesarray[string]

List of identifiers for notes mapped to this stage (RESERVED FOR FUTURE SCOPE).

stepsarray[object]

List of step instances that make up this stage.

Show Child Parameters
createdAtstring(date-time)

Timestamp when the stage instance was created.

NoteListInstance

array
idstring

A unique identifier of Note

notestring

The Text content of Note

authorstring

Author of note

internalboolean

Indicates whether the item is internal or not.

createdAtstring

The timestamp of Note been created

updatedAtstring

The timestamp of Note been updated

Example:09-April-2023

descstring

Description of note

additionalDataobject
eventRefarray[string]

List of Events associated with Note Instance