Case Management
ExceptionListInstance
arrayidstring
Unique Identifier for Exception Instance
externalIdstring
External identifier from the source system that raised the exception.
Example:23bfac3e-e082-47ef-8619-97e96b17695d
statusstring
Status of Exception Instance
Allowed values:NEWRESOLVED
exceptionRefIdstring
The exceptionRefId of the exception.
Example:NB.EM.068
messageTypestring
The messageType of the exception.
Example:NIGO
exceptionTypestring
The exceptionType of the exception.
Example:Business Exception
categorystring
Category of Exception
reasonstring
Short description of Exception
detailedReasonstring
Detailed description of Exception
processingReasonstring
Reason captured while the exception was being processed/resolved.
processingResolutionstring
Resolution captured while the exception was being processed/resolved.
updatedAtstring
Last updated timestamp of Exception
taskIdListarray[string]unique-items
List of Task Identifier associated with Exception Instance
mappedTasksarray[string]unique-items
Alias of taskIdList, exposed as a derived property.
additionalDataobject
exceptionAdditionalDataarray[object]
Additional data related to the Exception.
Show Child Parameters
eventRefarray[string]
List of Events associated with Exception Instance
ExceptionListInstanceForTask
arrayidstring
Example:12324
externalIdstring
External identifier from the source system that raised the exception.
Example:23bfac3e-e082-47ef-8619-97e96b17695d
statusstring
Example:New
categorystring
Example:Agent
reasonstring
Example:Suitability requested
detailedReasonstring
Example:Suitability requested from External client
updatedAtstring
Example:09-April-2023
DocumentListInstance
arrayidstring
Example:12345
documentTypestring
Example:NB Fix
updatedAtstring
Example:09-April-2023
documentUploadDatestring
Example:2024-10-04T13:16:45-05:00
createdAtstring
Example:2024-10-04T13:16:45-05:00
StageListInstance
arrayidstring
Unique identifier for the stage instance.
labelstring
Business Friendly label for the stage instance.
stageStatusstring
Current status of the stage instance.
Allowed values:IN_PROGRESSEXCEPTIONCOMPLETEDNOT_STARTED
mappedTasksarray[string]
List of identifiers for tasks mapped to this stage (RESERVED FOR FUTURE SCOPE).
mappedNotesarray[string]
List of identifiers for notes mapped to this stage (RESERVED FOR FUTURE SCOPE).
stepsarray[object]
List of step instances that make up this stage.
Show Child Parameters
createdAtstring(date-time)
Timestamp when the stage instance was created.
updatedAtstring(date-time)
Timestamp when the stage instance was last updated.
NoteListInstance
arrayidstring
A unique identifier of Note
notestring
The Text content of Note
authorstring
Author of note
internalboolean
Indicates whether the item is internal or not.
updatedAtstring
The timestamp of Note been updated
Example:09-April-2023
descstring
Description of note
additionalDataobject
eventRefarray[string]
List of Events associated with Note Instance