Case Management

Case Management API

ActivityFeedCreateParentEntityDetail

object
entityTypestring

Example:CASE

entityIdstring

Example:CA0000833984

instanceInfoobject

Optional instance scope; null when not applicable

* Additional properties are allowed.
Example

ActivityFeedCreateAdditionalAttributesEntry

object
dataSourcestringrequired

Must be FEED_ADDITIONAL_DATA for this API

Allowed values:FEED_ADDITIONAL_DATA

valuesarray[object]required

>= 1 items

Show Child Parameters
Example

ActivityFeedFeedAdditionalDataItem

object
keystringrequired

Example:someKey

valuestringrequired

Example:someValue

Example

ActivityFeedSearchRequest

object
filtersobject
Show Child Parameters
paginationobject
Show Child Parameters
sortobject
Show Child Parameters
Example

ActivityFeedFilters

object
entityTypestring

Type of entity to filter by (e.g. STAGE, STEP). When combined with includeHierarchicalEntities, feeds whose
entity matches this type act as seeds; descendant feeds under those entities may be included.

Example:STAGE

entityIdsarray[string]

Entity ids to match (e.g. stage or step id). When includeHierarchicalEntities is true, feeds under these
entities in the case hierarchy may also be returned.

Example:policyValidation, policyValidation.childStep

instanceInfoIdsarray[string]

Instance-info identifiers (e.g. from entityInstanceInfo on a step) used to narrow feeds; hierarchical rules
apply when includeHierarchicalEntities is true.

Example:inst-search-cuke-60

includeHierarchicalEntitiesboolean

When true, expands results to include descendant feeds in the activity hierarchy for the selected entity ids,
entity type, or instance-info scope. When false, only directly matching feeds are considered before other filters.

Default:false

Example:true

actionstring

Type of action performed on the entity (includes values used by search filters and generic create flows)

Allowed values:CREATEDSTATUS_CHANGEASSIGNMENTUNASSIGNMENTPRIORITIZEDDEPRIORITIZEDUPDATEDRESETREMOVEDREQUESTED

startDatestring(date-time)

Start date for filtering activity feed records

Example:2025-12-29T00:00:00Z

endDatestring(date-time)

End date for filtering activity feed records

Example:2025-12-29T23:59:59Z

Example