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Case Management

Update an exception reference

put

Path Parameters

nmIdstringrequired

Body

application/json

Updated exception reference details

ExceptionReferenceRequest

nmIdstring

Unique identifier for the exception reference

Example:EM.057

exceptionTypestring

Exception Type for the exception reference

Example:Business Exception

businessProcessstring

The business process related to the exception

Example:New Business

categorystring

The category of the exception

Example:Agent

reasonstring

The reason for the exception

Example:Training Status

detailedReasonstring

Detailed description of the reason for the exception

Example:The agent's anti-money laundering training was not complete at time of sale.

Response

application/json

Exception reference updated successfully

ExceptionReferenceModel

nmIdstring

Unique identifier for the exception reference

Example:EM.057

exceptionTypestring

Exception Type for the exception reference

Example:Business Exception

businessProcessstring

The business process in which the exception occurred

Example:New Business

categorystring

The category of the exception

Example:Agent

reasonstring

The reason for the exception

Example:Training Status

detailedReasonstring

Detailed description of the reason for the exception

Example:The agent's anti-money laundering training was not complete at time of sale.

deletedboolean

Indicates whether the exception reference has been deleted

Example:false

createdAtstring(date-time)

The date and time when the exception reference was created

Example:2024-09-17T10:00:00Z

updatedAtstring(date-time)

The date and time when the exception reference was last updated

Example:2024-09-17T12:00:00Z

put/case/v1/exceptionrefs/{nmId}

Body

{}
 
application/json

Assign a task to an user by admin

put

Path Parameters

taskIdstringrequired

Task instance id

Example:TA000000000302

Body

application/json
assigneePartyIdstringrequired

The ID of the party to whom the task is assigned.

Example:f38705b945ab4193aa2aa6d129194803

Response

application/json

Task assignment was successful.

TaskAssignmentModel

Represents the assignment details of a task, including process, carrier, and status.

idstring

Unique identifier for the task assignment

Example:TA000000000302

caseIdstring

Identifier for the case associated with the task assignment

Example:CA0000005579

processstring

Process associated with the task assignment

Example:BPM.Redemption

carrierstring

Carrier involved in the task assignment

Example:Carrier_1

taskTypestring

Type of the task

Example:Suitability

taskNamestring

Name of the task

Example:Suitability Review

statusstring

Current status of the task

Allowed values:NEWINPROGRESSSCHEDULEDCANCELLEDCOMPLETED

Example:NEW

queuestring

Name of the queue

Example:suitability_review

identifiersarray[object]

A list of identifiers associated with the task.

Example:[{"identifier":"documentHandle","value":"18389232"},{"identifier":"caseID","value":"9989283"},{"identifier":"contractNumber","value":"5810000002"},{"identifier":"documentNumber","value":"20240715-MAN-389232"}]

Show Child Parameters
createdAtstring(date-time)

Timestamp when the task assignment was created

updatedAtstring(date-time)

Timestamp when the task assignment was last updated

put/case/v1/admin/tasks/{taskId}/assignee

Body

{ "assigneePartyId": "f38705b945ab4193aa2aa6d129194803" }
 
application/json

Unassign a task from an user by admin

delete

Path Parameters

taskIdstringrequired

Task instance id

Example:TA000000000302

Response

application/json

Task un-assignment was successful.

TaskAssignmentModel

Represents the assignment details of a task, including process, carrier, and status.

idstring

Unique identifier for the task assignment

Example:TA000000000302

caseIdstring

Identifier for the case associated with the task assignment

Example:CA0000005579

processstring

Process associated with the task assignment

Example:BPM.Redemption

carrierstring

Carrier involved in the task assignment

Example:Carrier_1

taskTypestring

Type of the task

Example:Suitability

taskNamestring

Name of the task

Example:Suitability Review

statusstring

Current status of the task

Allowed values:NEWINPROGRESSSCHEDULEDCANCELLEDCOMPLETED

Example:NEW

queuestring

Name of the queue

Example:suitability_review

identifiersarray[object]

A list of identifiers associated with the task.

Example:[{"identifier":"documentHandle","value":"18389232"},{"identifier":"caseID","value":"9989283"},{"identifier":"contractNumber","value":"5810000002"},{"identifier":"documentNumber","value":"20240715-MAN-389232"}]

Show Child Parameters
createdAtstring(date-time)

Timestamp when the task assignment was created

updatedAtstring(date-time)

Timestamp when the task assignment was last updated

delete/case/v1/admin/tasks/{taskId}/assignee
 
application/json

Get all unassigned tasks

Get all unassigned tasks

get

Query Parameters

sizestring

page size

Default:100

pageNostring

page number

Default:0

Response

application/json

A list of tasks with pagination information

messagestring

Example:Successfully retrieved data!

dataarray[object]

Represents the assignment details of a task, including process, carrier, and status.

Show Child Parameters
countinteger

Example:1

offsetinteger

Example:0

limitinteger

Example:100

totalinteger

Example:1

statusinteger

Example:200

get/case/v1/admin/tasks/unassignments
 
application/json

Retrieve unassigned tasks

Returns a list of all available unassigned tasks

get

Response

application/json

Successfully retrieved list of unassigned tasks

Represents the assignment details of a task, including process, carrier, and status.

idstring

Unique identifier for the task assignment

Example:TA000000000302

caseIdstring

Identifier for the case associated with the task assignment

Example:CA0000005579

processstring

Process associated with the task assignment

Example:BPM.Redemption

carrierstring

Carrier involved in the task assignment

Example:Carrier_1

taskTypestring

Type of the task

Example:Suitability

taskNamestring

Name of the task

Example:Suitability Review

statusstring

Current status of the task

Allowed values:NEWINPROGRESSSCHEDULEDCANCELLEDCOMPLETED

Example:NEW

queuestring

Name of the queue

Example:suitability_review

identifiersarray[object]

A list of identifiers associated with the task.

Example:[{"identifier":"documentHandle","value":"18389232"},{"identifier":"caseID","value":"9989283"},{"identifier":"contractNumber","value":"5810000002"},{"identifier":"documentNumber","value":"20240715-MAN-389232"}]

Show Child Parameters
createdAtstring(date-time)

Timestamp when the task assignment was created

updatedAtstring(date-time)

Timestamp when the task assignment was last updated

get/case/v1/tasks/unassignments
 
application/json