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Case Management

Reference data

Reference data applicable for cases

Get reference data

Get Reference data keys for the cases based on criteria

post

Body

application/json

RefDataSearchCriteria

policyNumberstring

The policy number associated with the case.

Example:AU7654098

ssnstring

The ssn associated with the case.

Example:SSN-UTK-0078

ownerFirstNamestring

The first name of the policy owner.

Example:Utkarsh

ownerLastNamestring

The last name of the policy owner.

Example:Jain

caseIdsarray[string]

A list of case IDs to filter the search results.

Example:["NB-12345678"]

applicationTypestring

The application type of the policy.

Example:Digital

isIncludeSecondaryboolean

Indicates whether to include secondary cases in the search results.

Default:false

Example:false

processarray[string]

A list of processes to filter the search results.

Example:["New Business"]

carrierstring

The carrier associated with the case.

Example:CarrierName_1

requestSubTypearray[string]

A list of request subtypes to filter the search results.

Example:["INTERNAL CONVERSION"]

productNamearray[string]

A list of product names to filter the search results.

Example:["TOTAL INTEREST ANUITY APPLICATION"]

caseStatusarray[string]

A list of case statuses to filter the search results.

Example:["Exception"]

notInCaseStatusarray[string]

A list of case statuses to exclude from the search results.

Example:["Exception"]

createdDateStartstring(date-time)

The start date for the creation date range filter.

createdDateEndstring(date-time)

The end date for the creation date range filter.

updatedDateStartstring(date-time)

The start date for the updated date range filter.

updatedDateEndstring(date-time)

The end date for the updated date range filter.

agentFirstNamestring

The first name of the agent associated with the case.

Example:JOHN WESLY

agentLastNamestring

The last name of the agent associated with the case.

Example:BEVAN

brokerDealerNamestring

The name of the broker-dealer associated with the case.

Example:JP MORGAN SECURITIES LLC

identifiersarray[object]

A list of case identifier to search case.

Example:[{"identifier":"documentNumber","value":"20240813-EM-964334"}]

Show Child Parameters
keysarray[string]

Allowed values:requestSubTypeproductName

Response

application/json

reference data for provided keys retrieved

ReferenceDataResponse

referenceDataobject
Show Child Parameters
post/case/v1/refdata

Body

{}
 
application/json

Add label config

Creates mappings for display values of labels

post

Body

application/json

LabelConfigModel

keystringrequired

Unique key for the label

Example:process

valuestringrequired

Value associated with the label

Example:LOAN PAYMENT

displayValuestringrequired

Display value of the label

Example:ONE-TIME LOAN PAYMENT

Response

application/json

reference data for provided keys retrieved

LabelConfigModel

keystringrequired

Unique key for the label

Example:process

valuestringrequired

Value associated with the label

Example:LOAN PAYMENT

displayValuestringrequired

Display value of the label

Example:ONE-TIME LOAN PAYMENT

post/case/v1/refdata/labelconfigs

Body

{ "key": "process", "value": "LOAN PAYMENT", "displayValue": "ONE-TIME LOAN PAYMENT" }
 
application/json

Get all label config

get all mappings for display values of labels

get

Response

application/json

reference data for provided keys retrieved

LabelConfigResponse

labelconfigsarray[object]
Show Child Parameters
get/case/v1/refdata/labelconfigs
 
application/json

Search label config

Search mappings for display values of labels

get

Query Parameters

keystringrequired

Label config key

valuestring

Label config value

Response

application/json

reference data for provided keys retrieved

LabelConfigResponse

labelconfigsarray[object]
Show Child Parameters
get/case/v1/refdata/labelconfigs/search
 
application/json