caseIdstringrequired
The unique identifier of the case to cancel
Example:CA0000007516
Cancel a case
Cancels an existing case based on eligibility rules. The API validates that the case exists and that the associated BPM process has not yet started. If eligible, the case is transitioned to a CANCELLED status, cancellation metadata is persisted, and a NES cancellation event is emitted. Only cases in NOT_STARTED BPM state can be cancelled.
put
Path Parameters
Body
application/json
Body
application/json
CaseCancellationRequest
correlationIdstringrequired
Unique identifier to trace the request across systems
Example:218d8992-3783-42ac-b59a-66cbc36adaa2
policyNumberstringrequired
The policy number associated with the case
Example:FIUL463340020
reasonstringrequired
The reason for cancelling the case
Example:User requested cancellation
requestedBystring
The entity requesting cancellation. Derived from the authenticated token.
Example:CLIENT
typestringrequired
The transaction type associated with the case
Example:Reinstatement
subTypestring
The transaction sub-type associated with the case
Example:Reinstatement
Response
application/json
Response
application/json
Cancellation accepted and BPM process triggered
CaseCancellationResponse
caseIdstring
The unique identifier of the cancelled case
Example:CA0000007516
correlationIdstring
Unique identifier to trace the request across systems
Example:218d8992-3783-42ac-b59a-66cbc36adaa2
caseStatusstring
The updated status of the case
Example:CANCELLED
messagestring
Confirmation message
Example:Case cancellation initiated successfully
put/policy/v1/cases/{caseId}/cancel
Path Parameters
Body
{
"correlationId": "218d8992-3783-42ac-b59a-66cbc36adaa2",
"policyNumber": "FIUL463340020",
"reason": "User requested cancellation",
"requestedBy": "CLIENT",
"type": "Reinstatement",
"subType": "Reinstatement"
}
application/json
Systematic Program Quote Request
post
Path Parameters
planCodestringrequired
policyNumberstringrequired
Body
application/json
Body
application/json
SystematicProgramQuoteRequest
correlationIdstring
The unique ID to track transaction request across all systems
Example:657b717b7dcf554abf9ef067
effectiveDatestring(date)required
Date (with pattern “yyyy-mm-dd”) when the transaction was originally scheduled or expected to happen, can be a non-business day
Match pattern:([0-9]{4})-([0-9]{2})-([0-9]{2})
reverseInitiatorboolean
Property to isolate source transaction(s) that initiated the reversal
arrangementIdstring
The unique ID for the systematic programs available in the policy
Example:arr_1
systematicProgramobjectrequired
Show Child Parameters
caseIdstring
Zinnia Live Case ID
Example:CA0000007389
externalTransactionIdstring
Transaction ID from external system
Example:A12345
Response
application/json
Response
application/json
Success
TransactionResponse
statusstring
Allowed values:successfailure
errorarray[object]
Show Child Parameters
quoteResponseobject
post/policy/v1/transactions/{planCode}/{policyNumber}/systematicprograms/quote
Path Parameters
Body
{
"effectiveDate": "effectiveDate",
"systematicProgram": {
"paymentForm": "DTCC",
"arrangementType": "PAYMENT"
}
}
application/json
Cancel Transaction
post
Path Parameters
planCodestringrequired
policyNumberstringrequired
Body
application/json
Body
application/json
CancelTransactionRequest
correlationIdstring
Example:657b717b7dcf554abf9ef067
transactionIdstringrequired
Example:377
reasonstringrequired
Reason for cancellation
Example:Entered Incorrect Email Id
externalTransactionIdstring
Transaction ID from external system
Example:A12345
caseIdstring
Zinnia Live Case ID
Example:CA0000007389
Response
application/json
Response
application/json
Submit Transaction Successful
TransactionAcceptedResponse
correlationIdstring
Unique identifier which used by every system to trace the request
Example:3a2a3435-2089-4b81-9959-e0d569ccf4f0
caseIdstring
Zinnia Live Case ID
Example:CA0000369469
caseStatusstring
Zinnia Live Case Status
Example:IN_PROGRESS
post/policy/v1/transactions/{planCode}/{policyNumber}/canceltransaction
Path Parameters
Body
{
"transactionId": "377",
"reason": "Entered Incorrect Email Id"
}
application/json
IdentifierInstance
objectAn object representing an identifier and its corresponding value.
identifierstring
The type of identifier.
Allowed values:eAppIdpolicyNumber
valuestring
The value of the identifier.
Example:ABC123349257367
Example
CreateCaseRequest
objectplanCodestringrequired
Product code provided by the Zinnia system
Example:ABC001
policyNumberstring
In case of Post Issue Policy Number will be mandatory
Example:EVGL1234567
correlationIdstring
The correlationId associated with the case.
Example:218d8992-3783-42ac-b59a-66cbc36adaab
caseTypestringrequired
The type associated with the case.
Allowed values:ReinstatementNew Business
Example:Reinstatement
caseSubTypestringrequired
The type associated with the case.
Allowed values:ReinstatementLife Application
Example:Reinstatement
identifiersarray[object]required
An object representing an identifier and its corresponding value.
Show Child Parameters
Example