Event Detail

transaction.exceptionResolved

Triggered when a previously identified transaction exception is resolved.

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type: transaction.exceptionResolved

family: Exception

LOB: Life, Annuity

Standard Metadata

Common fields across all events.

FieldTypeDescriptionExample
idGUIDUnique identifier for the event123e4567-e89b-12d3-a456-426614174000
carrierStringInsurance carrier codeEVGL
correlationIdGUIDTrace ID across systems223e4567-e89b-12d3-a456-426614174111
sourceStringSource systemZinnia.ExceptionManagement
typeStringStandard event typeexceptionResolved
dataContentTypeStringPayload formatapplication/json
specVersionStringEvent spec versionv1
timeISO TimestampEvent occurrence time2024-02-14T03:23:09.496Z

Business Data

Event-specific payload fields.

FieldTypeDescription
idStringCase / admin ID
statusStringLifecycle status of the event subject
createdAtISO DateCreated timestamp
updatedAtISO DateUpdated timestamp
processStringBusiness process / transaction type
processSubTypeStringSub type of the business process
lobStringLine of business
transactionTypeStringHigh-level commercial transaction category
applicationSourceStringChannel that originated the transaction
associatedEntitiesArrayRelated domain entities (policy, case, document)
requestContextObjectAdditional context (product name, distribution, etc.)
exceptionIdGUIDUnique identifier for the resolved exception
exceptionTypeStringCategory of the exception that was resolved
exceptionReasonStringReason the exception was originally raised
resolvedAtISO DateTimestamp when the exception was resolved
resolutionNoteStringHuman-readable description of how the exception was resolved

Identifiers

FieldTypeDescriptionExample
policyNumberStringPolicy numberFXXXXXXX
eAppIDGUIDApplication ID (New Business only)323e4567-e89b-12d3-a456-426614174222
planCodeStringPlan codeEVGLTL0101
zlCaseStringZinnia case IDCAXXXX121214

Enum Values

  • status:
    INPROGRESS
  • exceptionType:
    Missing Information
    Validation Failure
    Compliance Hold
    Underwriting Review
    Document Required
  • transactionType:
    NEW_BUSINESS
    FINANCIAL
    NON_FINANCIAL
    CLAIM
  • applicationSource:
    Electronic
    Paper
    Portal
    Agent
  • lob:
    Life
    Annuity

Try It

Send a sample transaction.exceptionResolved event to your own endpoint. Pick a transaction category, edit the payload, then fire a live request and inspect the response.

Built for the Zinnia developer portal. | specVersion: v1 · contentType: application/json