---
title: "case.newbusiness.completed"
description: "New business application case has been successfully processed."
url: "https://developers.zinnia.com/event-catalog/events/case-newbusiness-completed"
image: "https://developers.zinnia.com/_og/d/c_Ocean.takumi,title_case.newbusiness.completed,description_New+business+application+case+has+been+successfully+processed.,props_eyJ0aGVtZSI6eyJtb2RlIjoibGlnaHQiLCJjb2xvcnMiOnsicHJpbWFyeSI6IiNFRjc0MDAifX19,p_Ii9ldmVudC1jYXRhbG9nL2V2ZW50cy9jYXNlLW5ld2J1c2luZXNzLWNvbXBsZXRlZCI,s_6d-rv-sLySy8xtGI.png"
---

## case.newbusiness.completed

New business application case has been successfully processed.

[Back to Catalog](https://developers.zinnia.com/event-catalog/)

type: case.newbusiness.completed

family: New Business

LOB: LIFE/ANNUITY

---

## [Standard Metadata](#standard-metadata)

Common fields present on every event.

| Field           | Type          | Description                                    | Example                              |
| :-------------- | :------------ | :--------------------------------------------- | :----------------------------------- |
| id              | GUID          | Unique identifier for this event               | aafb7bef-ec20-4141-9453-dddc8732f094 |
| correlationid   | GUID          | Trace ID linking related events across systems | 829e680a-357b-4eae-a732-339c51b50f26 |
| source          | String        | System that published the event                | Zinnia.CaseManagement                |
| carrier         | String        | Insurance carrier code                         | EVGL                                 |
| specversion     | String        | CloudEvents spec version                       | V1                                   |
| type            | String        | Event type identifier                          | case.newbusiness.completed           |
| datacontenttype | String        | Payload format                                 | application/json                     |
| time            | ISO Timestamp | Event occurrence time                          | 2026-01-05T01:58:14.819+00:00        |

---

## [Business Data](#business-data)

Event-specific payload fields carried in the `data` object.

| Field                         | Type     | Description                                           |
| :---------------------------- | :------- | :---------------------------------------------------- |
| id                            | String   | Zinnia case ID                                        |
| caseStatus                    | String   | Current status of the case                            |
| createdAt                     | ISO Date | Case created timestamp                                |
| updatedAt                     | ISO Date | Case last-updated timestamp                           |
| process                       | String   | Business process category                             |
| processSubType                | String   | Specific sub-type within the process                  |
| applicationSource             | String   | Channel that originated the transaction               |
| requestContext.productName    | String   | Name of the insurance product                         |
| requestContext.productType    | String   | Product type (LIFE or ANNUITY)                        |
| requestContext.ownerFirstName | String   | Policy owner first name                               |
| requestContext.ownerLastName  | String   | Policy owner last name                                |
| associatedEntities            | Array    | Related entities — policy URL or exception detail URL |

---

## [Identifiers](#identifiers)

Provided as an array of `{identifier, value}` objects.

| Identifier   | Description                              | Example      |
| :----------- | :--------------------------------------- | :----------- |
| zlCase       | Zinnia case identifier                   | CA0000602269 |
| policyNumber | Policy number                            | 902AB000010  |
| planCode     | Plan code                                | EVGLIA902    |
| eAppID       | Electronic application ID (New Business) | GUID         |

---

## [Enum Values](#enum-values)

-   **caseStatus:**
    
    COMPLETED
-   **applicationSource:**
    
    Electronic
    
    Paper
    
    Email
    
    Portal
    
    Agent

---

## [Try It](#try-it)

Send a sample `case.newbusiness.completed` event to your own endpoint. Edit the payload and switch between variants below, then fire a live request and inspect the response.

---

Built for the Zinnia developer portal. | specVersion: V1 · contentType: application/json