---
title: "ExceptionReferenceModel"
url: "https://developers.zinnia.com/apis/case-management-1-0-0/versions/0091226b-6452-4e75-93ce-4bbfe022aad5/schemas/ExceptionReferenceModel"
---

> Full API specification: https://developers.zinnia.com/apis/case-management-1-0-0/versions/0091226b-6452-4e75-93ce-4bbfe022aad5.md

# ExceptionReferenceModel

## OpenAPI definition

```yaml
openapi: 3.0.3
info:
  title: Case Management API
  version: 1.0.0
servers:
  - url: https://dev.api.zinnia.io/
    description: Dev Environment
  - url: https://qa.api.zinnia.io/
    description: QA Environment
  - url: https://uat.api.zinnia.io/
    description: UAT Environment
  - url: https://api.zinnia.io/
    description: PROD Environment
components:
  schemas:
    ExceptionReferenceModel:
      type: object
      properties:
        nmId:
          type: string
          description: Unique identifier for the exception reference
          example: EM.057
        exceptionType:
          type: string
          description: Exception Type for the exception reference
          example: Business Exception
        businessProcess:
          type: string
          description: The business process in which the exception occurred
          example: New Business
        category:
          type: string
          description: The category of the exception
          example: Agent
        reason:
          type: string
          description: The reason for the exception
          example: Training Status
        detailedReason:
          type: string
          description: Detailed description of the reason for the exception
          example: The agent's anti-money laundering training was not complete at time of
            sale.
        deleted:
          type: boolean
          description: Indicates whether the exception reference has been deleted
          example: false
        createdAt:
          type: string
          format: date-time
          description: The date and time when the exception reference was created
          example: 2024-09-17T10:00:00Z
        updatedAt:
          type: string
          format: date-time
          description: The date and time when the exception reference was last updated
          example: 2024-09-17T12:00:00Z
```